There have been numerous accounts of Cricut art being purchased from outside sources therefore meaning that Cricut does not create their own ideas or art. They pay for it from others (and my guess is they don't pay very well for it either, but that is my opinion).
Insipre Graphics:This is a website that has designed over 30 Cricut cartridges (and you can find the same owl designs used on other non-Cartridge designs that this company does)
Lettering Delights is a part of Inspire Graphics and it is obvious if you spend one minute on the Lettering Delights site that many of their designs look just like Cricut cartridge designs. I am not sure the count, but many of Cricut cartridge designs look exactly like the items for sale on the Lettering Delights website.
Now, it is one thing to hire out freelance designers for SOME things, but for pretty much every single cartridge and every single idea. Well that is just not original. They aren't original. They just copy what everyone else does.
Friday, April 29, 2011
Cricut "Art" is not theirs.
Thursday, April 28, 2011
Responses to Oversold Expression 2 Machings on HSN
I TOTALLY AGREE folks in your circumstance need to be compensated financially should you have to wait. I can't understand why companies get by without being sued for false advertisement. I detest folks that sue for everything but sometimes it is warranted when they are wronged and do not try to make it right.
I know how you feel. The exact same thing happened with the Imagine launch. This seems to be becoming a habit with PC/HSN launches. People who placed their orders way after others were getting their Imagines first, if they lived closer to one of the distribution centers.
Could this be a case of history repeating itself?
PC needs to create a hotline for these people to help them with the order issues. Well, that is what I would do if I RAN THE WORLD!
WOW, and how does that sort of thing really happen? Seriously, if this person ordered at the 3000 mark, how did they get skipped over? Was it a clerical error, is there preferential treatment to some PC customers over others, or are PC and HSN just that inept?
Expression HSN Launch Oversold Testimonial #7
My item was canceled and I found out by looking at my order status. I was checking my other orders, as and I knew that the status on my e2 was back-ordered, but I did not mind waiting. I did not receive an e mail from them. I called HSN this morning and they don't know why it was canceled, ( I did not cancel it) but the item is sold out, and now, even though I ordered it, will not get it!!
Expression HSN Launch Oversold Testimonial #6
I ordered my E2 before the launch and received a confirmation that I would have it by 05/05/11. This morning I got an email stating if they couldn't get more by the 28th, my order would be canceled. I'm sure we will have to pay full price for it later. I'm sorry but they knew how many they had and continued to take orders way beyond that number. Was this HSN or Provocraft wanting to say they had sold thousands. A lot of false advertising if they continued to accept orders when the supply had been depleted. Who can you trust? I'm sorry Provocraft and HSN but this is unethical and you need to make it right.
Expression HSN Launch Oversold Testimonial #5
I ordered my E2 at 10:35 pm AZ time on Tuesday and just received an email from HSN saying due to a product shortage they have been unable to ship my order they are hoping to have the item in stock in within a few weeks and will continue to try for 30 days, if the product is still unavailable they will cancel my order
Not happy...
Expression HSN Launch Oversold
Cricut & HSN have a history of overselling their machines during the official launches. It happened with the Imagine machine, and it happened again with the Expression 2:
Wednesday, April 27, 2011
Ex-Cricut Lover Testimonial #7
Nothing this company does surprises me anymore. I will continue to recommend other products and pretend as if this shameful company does not exist.Dear PC,
"For twenty-three years I've been dying to tell you what I thought of you! And now... well, being a Christian woman, I can't say it!”
Auntie Em
ProvoCraft will steal your stuff, but they warn you first
Quoted directly from the ProvoCraft Terms of Use page for their website:
User Comments and other Submissions
All comments, feedback, mail, suggestions, ideas, and other submissions disclosed, submitted or offered to Provo Craft and Novelty, Inc. on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Provo Craft and Novelty, Inc. property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Provo Craft and Novelty, Inc. of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Provo Craft and Novelty, Inc. will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Provo Craft and Novelty, Inc. is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. We welcome your comments regarding the Provo Craft and Novelty, Inc. Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") submitted by you shall be and remain the exclusive property of Provo Craft and Novelty, Inc.. Your submission of any such Comments shall constitute an assignment to Provo Craft and Novelty, Inc. of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Provo Craft and Novelty, Inc. will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way.
ProvoCraft sues a magazine that promotes Cricut
Court documents:
http://dockets.justia.com/docket/utah/utdce/2:2011cv00327/79710/
Ex-Cricut Lover Testimonial #6
For me, the decision to Boycott Provo Craft came down to 2 simple issues
1) the poor quality of the merchandise
2) poor customer service
Ex-Cricut Lover Testimonial #5
Maybe I was naive, but I had no idea any other cutter existed, due to PC's "wonderful" marketing and that darn infomercial. I looked longing at the E for a good 6 months before I bought.
And, once I found out about SCAL, I had to have an E.
Now that I have the product, i really don't want to support PC any more. I will continue to use the products I currently own, but I will not be buying any more.
PC is also a corporation, owned partially by Bank of America. I completely understand it is a business, but I chose NOT to support. And that is putting my money where my mouth is, because there are some carts that I really like.
Lettering Delights seems to be behind the boycott. if you have never checked them out, please do. They created some graphics on some of the early cartridges for PC. But they have lots of great fonts, doodlebats and now SVG sets too!
Lettering Delights is having a $1 sale on most things, and $2 for SVG sets.
Ex-Cricut Lover Testimonial #4
Why can't they all just get along? They *MUST* have figured out the easiest and cheapest way to make those cartridges by now. There is NO reason why they should be charging $100 for an item that 6 months later is selling for $20, other than good old fashioned greed. (I am not naive, I know they are in it for the money, but really?)
I would support PC more if they put a little more effort into fixing the problems with their current products before trying to come up with the next big thing (still can't get hide selected contour to work in Design Studio, why do we still have two Pagoda in the CDS list, have you tried to update your Gypsy lately, etc., etc., etc.).
Ex-Cricut Lover Testimonial #3
Hello everyone!
I have been asked and asked and asked some more. . . about being banned from the Cricut message board. Well it is true! I was banned. I would like to start off by saying that I AM still actively and enthusiastically boycotting ProvoCraft because of their despicable business practices.
I go to their message board to look at projects, share projects, and have some chit chat with my fellow scrappy buddies. I am not going to stop using my machines and cartridges. I have way too much money wrapped up in them to just let them sit there and rot. That is just not practical.
I might come off bitter, but I really wasn't bitter in the beginning. And now I have gotten to the point where I just want to tell people about everything so that they don't make the same mistakes I did and waste so much money with a bad company.
I used to absolutely LOVE my Cricut machine and PC. I was one of their biggest supporters. The only reason I started my blog in the first place back in 2008 was because I LOVED MY CRICUT! It is the whole reason I got into the online community and it gave me the excitement and passion about crafting.
So with that in mind, let me tell you. . . they started to release product after product that was riddled with bugs and flaws. They started releasing half empty "full content" cartridges. People got wind of how terrible their customer service was because there were so many issues with people's machines not functioning properly. All the while, I fully supported PC and I looked past all their bad things.
And then they started their Cricut Circle club with a mighty steep price tag. I joined for two months, and it was a complete JOKE. I have never felt so dumb for WASTING so much money before.
And then they started suing other companies. . . there actions again and again reveal that they are greedy greedy greedy. I am not against companies making money. On the contrary, companies SHOULD make money. What I am against is doing anything to make a buck, at the expense of your customers, at the expense of your customer service, etc.
It just got to the point where I can no longer look past all their bad behavior. I was in denial, but now I see the truth and see that PC is not my "friend", it doesn't care about me at all, they are just a greedy corporation owned by Bank of America and they will do ANYTHING to make a buck. Well, I guess not ANYTHING, because they refuse to listen to their own customers. The very customers that got them where they are.
I am banned from the MB again! I do not know the reason, I have not been given a reason for this ban (which will be the SECOND one that I have no idea what for). I have emailed admin a number of times and haven't heard anything back. They are ignoring me, which is the typical PC response to anything. I was banned originally for two weeks for mentioning a boycott when people were getting so riled up about something or another that PC had done to make people upset.
Well at the end of that two weeks, I went to log back in because I had some PM's from people and wanted to make sure to respond. Well, I never even got logged in, immediately I was given the same message I received before except with a date two weeks later. So that ban ended a few days ago. That SAME DAY, I got banned again, which is where I am now.
To be banned for the THIRD time, for the same one offense is baffling! Don't they know I am a total stubborn mule and I am going to just raise more cane BECAUSE they are being so dumb?!
Gosh, they really need to get a clue on how be nice to their customers. And yes I said CUSTOMERS because I AM ONE! I have spent THOUSANDS with their company and I deserve the utmost respect just like any of the happy, PC loving customers. Have they ever heard the motto "the customer is always right"? Well of course the customer isn't always "right" but the point of that motto is RESPECT THE CUSTOMER. Customers deserve respect and PC is not giving ANYONE respect at this point. They are acting insulting, manipulative, exploitative, and are in need of some serious re-evaluation of their absolutely horrendous policies.
I will have you know, I was trying to calculate approximately how much money I have spent on PC items. It is hard for me to say because I have purchased and then sold off carts I no longer wanted (sometimes repurchasing the same cart again later if I happened to want it again). I just counted the rewards certificates that I have I have 93 rewards certificates!! (mind you, I didn't start keeping the certificates until I had started using them for a while, and also many of their earlier cartridges didn't even come with rewards points). I know for sure that at one point in time I had well over 100 cartridges (I am thinking 125) before I had gone on another scraproom purge. I have spent A LOT of money with their company. I was a very loyal and happy customer and something in their company changed, for the worse. I would have been content just being a happy crafter, THEY did things to make me change. I didn't want to be "anti-provocraft". I wanted to continue to use my Expression and continue to purchase more and more carts each month and live in my happy little world!! THEY DID THIS TO THEMSELVES and I just happen to not stand for it any longer.
Oh and people keep saying that I started the boycott. Wrong-o!! A person named Kathy started the boycott. I am just one of nearly 1800 members who are a part of it.
Anyway, so if you want to know more about their bad deeds or about the boycott, I have a page on my blog for it: http://www.thescrapmaster.com/2011/03/cricutprovocraft-boycott-time-for.html and here is a link to the FB page: http://www.facebook.com/BoycottProvoCraft?sk=wall#!/BoycottProvoCraft
Ex-Cricut Lover Testimonial #2
Dear Provo Craft:Concerning your Official Statement, which I was considerate enough to read in its entirety:I'm no lawyer. I'm sure the minutia of your copyright and trademark concerns are far too complicated for me to comprehend. I'm just a papercrafter, To you, I'm merely a former customer, someone who bought an original Expression. You have my money; what the hell do you care what I think now. I honestly doubt anyone at Provo Craft will even get this far in this letter.When I bought my Cricut, it was not an impulse purchase. I had done my research. A Cricut would give me so much more creative freedom than a traditional die-cutting machine, which I had been considering. Each Cricut cartridge has many shapes, and each shape can be cut at many sizes, as opposed to one shape at one size with a manual system. Still, as comparatively flexible as cartridges are, they are also restrictive. I saw that I could only cut fonts and shapes that Provo Craft had chosen. If I were to buy a Cricut, It appeared that my creative freedom would expand, but it would still be confined to the boundaries pre-defined by Provo Craft.Then I learned that the Cricut was also designed to receive cutting instructions from a computer! Just hook it up as a peripheral by way of a USB cable, and I am no longer bound by the limitations inherent in the cartridge-based system. The only limitation left is the size of the mat the machine can take. This is why I ended up choosing an Expression. Bigger mat, more possibilities.I was nearly sold. However, before buying the machine, there was just a little bit of research left to do. Was the process Mac-compatible? The answer was no. That was a dealbreaker. I design on a Mac. I'm writing this letter on a Mac. I do everything on a Mac. I'm not going to go out and buy a Windows-based computer just to make the Cricut function. If Provo Craft wanted me to buy a Cricut, it needed to give me Mac-compatible software. At the time, I was not aware of any other cutting machines. I concluded that a traditional die cutter would be a waste of money compared to a Cricut. I really wanted to buy a Cricut, but since the machine wasn't quite everything I needed it to be, I held off.Threads on message boards showed I wasn't alone. Crafters who had bought Cricuts expressed their desire for Mac software too. Your own web site addressed this. On your Cricut FAQ page, which is still accessible, it says "we are hearing several voices calling out for the Cricut DesignStudio to become Mac-compatible, so we are taking a serious look at this possibility." This wasn't an outright promise, but the statement was encouraging. I nearly bought a machine on that statement alone, but I couldn't buy one with just the "possibility" that I would eventually be able to use it the way I wanted to. I held off on the purchase, but I kept a close watch for any new developments.I had started looking at the Cricut around Christmas. Shortly before Mother's Day the following year, as I was looking online for anything new in the Mac-compatibility issue, I came across a bunch of message board posts touting a program called Sure Cuts a Lot, which bridged the distance between the Cricut and my Mac. A third party had figured out a way to make the Cricut function in a way Provo Craft had apparently intended, but had not yet been able to implement. Now I was sold. I bought my Expression as a direct result of the fact that SCAL existed. Provo Craft truly owes my Cricut purchase to Craft Edge.However, I did not buy SCAL right away. The handful of cartridges I picked up were enough to acquaint me with the machine and to give me a few projects to work on. The Cricut was fun to use, but it spent most of a year and a half on the shelf. From time to time I'd take it down and cut a few things, but being so tied to the cartridges, its usefulness to me was limited. I had downloaded SCAL's trial software, and it didn't work. I wasn't too concerned with this; surely Provo Craft would come out with its own Mac software soon enough.A year and a half after my purchase, I designed some nice, elaborate, layered Christmas cards that would either require days of manually cutting shapes with craft blades, or I would need to get the Expression and SCAL to work together. Provo Craft still didn't have Mac software available. Message boards were filled with Mac users who were frustrated that Provo Craft was ignoring them. Not only was there still no Mac version of Cricut Design Studio, Provo Craft was not responding to customer requests for further information about the possibilty.It was clear to me that the only way I was going to get my Cricut to function the way I needed it to was to figure out the compatibility problem I was having with SCAL. As I looked into it, I learned that I would need to upgrade my Expression's firmware. There was no way to accomplish this without a Windows computer. I could buy a new computer, borrow somebody else's, or — the option I chose — I could buy additional software that allowed me to run Windows on my desktop Mac. All together, that cost me almost as much as the Expression itself had. But I was determined and it worked. I was able to upgrade the firmware. At this point, I still hadn't purchased SCAL, and I questioned whether I should. I could now run Windows. Not the ideal situation, but possible. Perhaps CDS for Windows would be a better investment than SCAL for Mac. That decision came down to two factors: price and reputation. SCAL was less expensive, and I had already invested hundreds of dollars in the Cricut and in Windows software. CDS users were less than thrilled, while SCAL users raved. I bought SCAL, the software that would make it work with my Mac. I've used my Cricut regularly since then. When SCAL 2.0 came out, I upgraded. I've also picked up a few Cricut cartridges along the way when something came out that I just had to have, but my Cricut's primary use is in cutting shapes I either design myself or find online. Frankly, I can't afford to accumulate cartridges the way you would like me to. (You have fantastic designs, but a cartridge is a computer chip in a piece of plastic. That fact doesn't escape your customers. I doubt the cartridges cost any more than a couple of dollars each to produce. Even when we buy our cartridges on the best possible sales, you're clearly gouging your customers with the cartridge prices. Every price increase is another reason to look for alternatives.)Provo Craft, to my continued disappointment, still doesn't have "authorized" Mac software available. But that hasn't stopped me from bragging about my Cricut to my friends. Its cartridge-based dependency is restrictive to me, but the machine still beats a traditional die cut machine. To those who used to buy new dies every couple of months, a Cricut is a creativity-expanding marvel.I have never had a problem with my Cricut, but I have been further disappointed as I hear stories from friends and other fellow crafters who haven't had the same good fortune. Provo Craft has been embarrassingly slow in responding to customer complaints. It is personally heartbreaking to see Provo Craft's reputation tank the way it has. I used to shop at Provo Craft when it was a quaint craft store on a corner in downtown Provo, a significant distance for a BYU student, but worth every trip, even though BYU's bookstore sold many of the same products I needed. Buying my Cricut gave me some personal satisfaction, thinking that my continued patronage so many years ago might have helped in an unmeasurably small way to make Provo Craft the super-successful business it is today.That Provo Craft, which itself started out as a small business, would fight so hard to squash other small businesses is disheartening. I certainly understand Provo Craft's perspective in protecting its trademarks, patents, copyrights, etc. If third party companies have violated laws in order to write software that operates the Cricut, I would expect consequences. I agree that Make the Cut's "cartridge backup" feature was at least minimally unfair to Provo Craft (not to mention the various companies Provo Craft licenses images from) but I will leave the other issues (with MTC and with Craft Edge) to your settlement and the courts.I will tell you how this looks to me though. When you attack MTC and Craft Edge, you attack your customers. Their customers are your customers. (Or they were.) This is something you do not seem to comprehend. You fail to address that in your Official Statement. Yes, Provo Craft has the right to protect its intellectual property, but to many of your customers, these lawsuits have the added result in destroying the very thing that makes a Cricut worth owning. Provo Craft, whether by fortune or by choice, has been inept in providing the functionality its customers have wanted. These third party programmers have created software superior to anything Provo Craft has been able to offer (in my case SCAL for Mac is the only program available) and instead of stepping up its game and competing, Provo Craft looks like it is trying to bully the competition out of the game. You look like sore losers.Your Official Statement suggests you consider the Cricut a "unique" product. That may have been the case at one time, but you might be surprised to learn that there are a variety of cutters available. The Cricut is no longer unique, nor is it innovative. Your competition has learned that a dependency on cartridges is neither necessary nor desired. Cartridges are apparently central to your business plan, but cartridges are not what customers want. You still have some cartridge loyalists, but crafters are finding the flexibility to cut svg files as much more flexible and useful. We want the ability to cut via our computers. While your competitors are apparently including this feature with the purchase of their machines, you continue to charge extra for CDS.And you still don't support Macs. Some other cutters do. Provo Craft, you're getting passed up.I get that you're working on this Craft Room thing. Good luck. Good idea, but too little, too late. And the best you can do is tell us you "intend" to provide the ability to cut images in the future? Your track record of empty rhetoric doesn't give me much hope that such a feature will ever come to fruition. I'd rather keep my Adobe Illustrator and other vector-based graphics software and my access to svg designers like svgcuts.com.Your competitors have chosen to embrace third-party software developers. You have chosen to combat them. While you consider your chosen course "fair and ethical," your customers also see it as destructive and insulting. Many of us bought our machines because of MTC and SCAL. We would prefer to see you acknowledge (and even take pride in) your inability to meet the overwhelming demand your machines have created, and welcome the support of third-party developers. (I think you would be wise to open your machines up to third-party cartridges. Take a buck or two off each cartridge in royalties! Let everybody else design while you collect easy revenue.)Your Official Statement explains your perspective on the lawsuits, and while it was a long time in coming, I appreciate that you made a feeble effort to address that issue. But your statement is more powerful in what it doesn't say than in what it does. There was nothing new there, and it added little to the discussion. I hesitate to speak on behalf of the "Boycott Provo Craft" Facebook page, but from the comments I have seen, the MTC/SCAL lawsuits are not our primary issue. It is just the last straw. You have many other problems which you are not addressing, at least not publicly. That you would attempt to address one problem is a step in the right direction, but it is only a small step. You would do well to open a true dialogue with your customers, and directly face the problems you have. There is a lot of animosity building, and you seem to be doing very little to prevent it. Your Official Statement is an attempt, but a failed one. You need dialog, not statements. I understand you not wanting frustrations, complaints and insults posted on your official message boards, Facebook page, etc. It's bad public relations to have those things out where you would hope to be positively promoting your products. But when such messages are deleted, apparently dismissed without any attention paid to them, you appear to be ignoring the problems, ignoring your customers. Your actions contradict what you said in your statement, that you're "committed to providing great products for the crafting community." At this point, you are fighting the crafting community. If your assertion were true, you'd be listening to what the crafting community is telling you. If you would listen, you might find that your customers aren't just airing complaints, they are trying to spoon-feed the solutions to you.We love our Cricuts. They are good machines. They could be better, but you refuse to let them be anything more than mediocre. This is our complaint. We have invested in your company through our purchases, yet we are being ignored. I have given Provo Craft ample opportunity to meet my needs. You continue to let me down, and the horror stories among other customers get worse and worse. Your company has become an embarrassment. Everywhere Provo Craft is lacking, its competition is effortlessly filling the void. Your competitors make better machines which are more innovative, and they are quickly gaining reputations for outstanding customer service. And these are obviously smaller companies than Provo Craft is. You can do better than the head-in-the-sand approach to customer relations, and as customers, we have the right to expect more from you. As long as your competition continues to listen to their customers and to meet their needs, I would rather support them. As long as you continue to ignore and insult your customers, you do not deserve my support. I will personally continue to voice my opposition to your company, your poor business practices and your abysmal customer service just as strongly as I voiced praise back when I first fell in love with my Cricut. I will gladly use my Expression until the day it dies. But I will buy no more cartridges, no more blades, mats or other accessories under Provo Craft brands. You have ignored me for years; I am now simply returning the favor. When my Cricut is no longer of any use at all, its replacement will be a competitor, likely one that embraces its Mac-using friends. And I will buy another SCAL license for it, whether I need it or not. (My cartridges will be useless, but I have more fonts than you do, and svgcuts has plenty of adorable images to keep me busy.) SCAL has been good to me, and Craft Edge deserves my continued business.A recovering Cricut loyalist,Anonymous
Ex-Cricut Lover Testimonial #1
1. The lack of user materials given with the machine....I had figure things out by wasting materials. I finally learned about the machines from outside sources to learn all the tricks to using the machines. "U-tube"
2. When I bought my 1st Gypsy it did not work. The charger did not fit properly nor would it charge "NO REFUND" I had to purchase another one. AND TO TOP IT OFF!!!!!! I LOST ALL THE CARTRIDGES I LINKED TO IT "BEYOND MADDING" Now my 2nd Gypsy is in need of a connection cord my imagine does not recognize the gypsy when it is plug in :0(
3. When I bought the 1st cricut cake.......It also was not in working order. The machine could not adjust the pressure for cutting "NO REFUND" I had to purchase a second machine!!!! Still no proper hand book for this machine either.
4. After a long debate with myself "I did buy a cricut circle membership" I wanted to have the cartridges, the extra reward points, insider tips on how to use the new machines and I thought it would help grow my studio classes......I HAVE NEVER FELT SO RIPPED OFF IN MY LIFE!!!!!!!!!!!! I HAVE YET TO LIKE ANY OF THE CARTRIDGES RELEASED FOR THE CIRCLE MEMBERSHIP......I GET BETTER INSPIRATION FROM OUTSIDE SOURCES...."THE OTHER BLOGS I FOLLOW" AND NOT ONLY THAT!!!!!! I DON'T FIND IT FAIR THAT CERTAIN MEMBERS GET THE CARTRIDGE WEEKS BEFORE OTHERS!!! WE PAID THE SAME PRICE AS THEY DID!!!!
5. I have never received good customer service when working with Provo Craft. I have always had to wait longer than normal "wait times" when calling and no one has yet to help any of the issues I had :0( I never had my emails returned either.
Heavy Message Board Moderation
One person:
Sign me up for the boycott :) I too have been moderated on the cricut board for saying negative things about the gypsy and PC's terrible customer service. No more PC products coming into my house!Another person:
I have been "suspended" from the PC message board :O)
Advice for consumable ProvoCraft Items
For those wishing to boycott a bullying company, you should be aware that Gazelle mats and blades work with the E. Blade holders, blades, and embossing, engraving, etching, and pen tools for the Pazzles Inspiration also work with the bugs. Don't support bullies!
Cricut Cake idea originally Linda McClure's Idea
In Linda's Words:
The bottom line is this:
1) We presented this cake decorating technique to Provo Craft
2) We were promised a non compete, non discloser agreement
3) They did not give us the agreement we asked for
4) They took my ideas, and did not give me one penny for my invention
Read the whole story
http://deseretdesigns.com/rich_text_1.html
Lawsuit with Make The Cut Settled
Find out about the lawsuit:
http://www.scrapbookupdate.com/2010/04/07/provo-craft-sues-make-the-cut/
Read about the settlement here:
http://www.scrapbookupdate.com/2011/03/11/make-the-cut-settles-cricut-software-lawsuit-with-provo-craft/
ProvoCraft offers no support for their own machines.
A letter from ProvoCraft themselves
Hello,We do not support replacement items for International Machines. They would need to contact where they purchased the machine internationally to receive a replacement due to the power differences.Thank you,Circle Support
Subscribe to:
Posts (Atom)